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Screen | 21.5-inch screen |
Capacity | 40 lockers, can be customized |
Payment System | 3-20°C (adjustable) |
Refrigeration system | coin, cash, card, e-wallet |
Internet | 4G/WIFI/LAN |
Products | fresh flowers, farm products, cakes... |
Application | shopping mall, outdoor |
System | Smart vending system |
CUSTOMER CASE
FAQ
1. How can I customize my vending machine?
We offer OEM/ODM services, allowing you to customize both the hardware and the software of your vending machine. Contact us for more details.
2. How do I purchase a vending machine from you?
3. What is the production lead time for the vending machine?
For standard models, the lead time is typically 20-50 days. For
customized vending machines, the lead time is 40-120 days.
4. What is the shipping cost, and how is shipment and customs
handled?
We can arrange door-to-door or door-to-port transportation. To
calculate the shipping cost, we require a detailed address and zip
code.
5. How long does delivery take?
Delivery times depend on the destination. For international
shipping, it usually takes 30-70 days.
6. What is the electricity consumption of the vending machine?
For a cooling vending machine, the electricity consumption is
typically 6-10 kWh per day.
7. What is the warranty?
We provide an 18-month warranty, including free air-shipped spare
parts for any failures. Additionally, we offer tech support through
a WhatsApp group with our engineers, video call, user manuals, and
YouTube videos for technical assistance.
8. How do I make a payment?
After confirming the proforma invoice, a 50% TT deposit is required
before production, with the balance due before delivery.
9. Do you export machines to my country?
Yes, we have exported our vending machines to over 60 countries.
Contact us for customer references in your country.
10. How do I withdraw money from the card reader?
We will install a card reader in the factory, and service will be
provided by the card reader company's local office. You will need
to have an account in the card reader company system. And you can
apply to withdraw money every week- every month. Depends on the
local card reader company policy.