Product Details
Q1. Can I have a sample order for light?
A: Yes, we welcome sample order to test and check quality. Mixed
samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-7 days, mass production time needs 1-3 weeks for
order quantity more than
Q3. Do you have any MOQ limit for light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-7
days to arrive. EMS 7-15 days. Airline and sea shipping also
optional.
Q5. How to proceed an order for light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our
suggestions.
Thirdly customer confirms the samples and places deposit for formal
order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on light product?
A: Yes. Please inform us formally before our production and confirm
the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control
system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with
new order for small quantity. For
defective batch products, we will repair them and resend them to
you or we can discuss the solution
Including re-call according to real situation.
Contact:Kevin
Tel: +8615867566019
Email: sales@dpglighting.com
www.dpglighting.com
Skype: dpgindustry
Company Profile
DPG lighting is a professional lighting supplier in China, focused
on indoor lighting, we supply various of related lighting products
and With professional sales, purchasing and technical design teams.
We have closely cooperation and first class of professional OEM
manufacturers. Our greatest advantage is the ability to grasp the
advantages and dynamic of main factory and industry leaders, so we
could make market, development and production more efficient
integration. Based on this model, We can understanding the
necessary information fully, comprehensive and timely for what you
need, select the appropriate, professional factory to produce. And
We have the experienced international sales staff with satisfactory
service for customers.
Our purpose is provide satisfactory products and services for you.
Our products with a variety of kinds include pendant
light,chandeliers,ceiling light,wall lamp,floor lamp etc. Here we
can let you feel the joy and convenient of one-basket service and
reduce your time cost.
We have rich export experiences. Express delivery, air and sea
transportation could be chose by the customers. And we could sure
of smoothly operation on packaging, transportation, documents
making, payment and other aspects .
We are better at communication, will carefully listen to customers'
needs, and make detailed analysis. If meet any problem, we will
actively deal with and solve problems with customers, rather than
ignore, delay, or excuses etc.