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FAQ
1. Q: Do you have any samples in stock at present?
A: Yes, we do. Different customers have different requirements.
Even the voltage and capacity are the same, other parameters may be
different. We can complete your sample as soon as possible after
confirmation of the order.
2. Q: Do you have any sample in your warehouse?
A: Yes, we do. But Different customers have different requirements,
the voltage and capacity are the same, other parameters may be
different. So I suggest you giving your sample, and we can finish
your sample quickly after order confirmation.
3. Q: What’s the delivery time for mass production?
A: Usually five days, depending on quantity, material, battery
type, etc.. We recommend checking the delivery time one by one.
4. Q: How long it will take for mass production?
A: Usually 5 days, depending on quantity, materials, battery model,
etc. We recommend checking the delivery time according to the
situation.
3. Q: What kind of certificate can you provide for the battery?
A: This is a custom design. There is no current certificate, but we
can apply for UL, CE, un38.3 and other related certificates for
you, but the certificate fee is to be paid by you. If your quantity
is large enough, the certificate fee can be refunded.
3. Q: What kind of certificate can you provide for the battery?
A: This is a custom design, there is no current certificate, but we
can apply for your CE, UL, UN38.3 and other related certificates.
But the certificate fee needs to be paid by you, if your number is
large enough, the certificate fee can be refunded.
4. Q: Do you offer charger for battery?
A: Yes, we do. If you also need a charger, please note when sending
the enquiry that our charger cost is not included in the battery
cost.
4. Q: Do you provide a battery charger?
A: Yes, of course. If you still want a charger, please mention it
when sending your inquiry, because our charger costs are not
included in the battery cost
5. Q: Are you manufacturer or simply trading company?
A: We are manufacturers, and we sincerely welcome you to visit our
factory!
If you have any question, please feel free to contact me!
5. Q: Are you a manufacturer or a trading company?
A: We are manufacturers who have factory. We sincerely welcome you
to visit our factory!
If you have any problems, please contact me.