Q1: Are you trading company or manufacturer?A1: We are factory and manufacturer.
Q2: Do you service to customized fastener?(ODM/OEM service)
A2: We got a professional and creative R&D team. From the
concept to finished goods, we do all ( design, prototype reviewing,
tooling and production ) in the factory.
Q3: How to ensure the quality?
A3: We have our own Lab,do all testing before loading in our
warehouse,also select samples during production for testing.
Q4: What about the warranty?
A4: We are very confident in our products, and we pack them very
well to make sure the goods in well protection. To avoid any
subsequent trouble regarding quality issue, we suggest you check
the goods once you receive them. If there is any transport damaged
or quality issue, don't forget take the detail pictures and contact
us as soon aspossible,we will properly handle it to make sure
reducing your loss to the smallest.
Q5: How can I get a sample to check your quality?is it free or
extra?
A5: After price confrmation, you can require for samples to check
our quality. If you need the samples, we will charge for the sample
cost. But the sample cost will be refundable after order
confirmation when your quantity of the order is more than our MOQ.
Q6: What is your terms of payment?
A6: Payment<=5000 USD, 100% in advance. Payment>=5000 USD,
30% T/T in advance,balance before shipment.
Q7: What's your Delivery Time?
A7: Standard needs 7-15 days,Non-standard need 25-45 days,We will
make the delivery as soon as possible with quality assurance.
Q8: How about the after service of your product?
A8: We provides 24/7 online and offline services. And we can
guarantee a satisfied solution to every customer.