Q: we are more care about the quality, how we can trust you can
control the quality well?
A:First, from raw material quality we buy the big company which can
offer us the certificate, then every time raw material come back we
will test them.
Second, from each week in Monday we will offer the produce detail
report from our factory. It means you have a one eye in our
factory.
Third, We are welcome you visit to test the quality. Or ask SGS or
TUV to inspect the goods. And if the order more than 50k USD this
charge we will afford.
Fourth, we have our own IS09001, CE and TUV certificate. We can be
trust.
Q: What is your trading term?
A: We can accept O/A 30 or 60 days. If your company is real a company
can be trust. As usual our payment is 30% T/T as deposit and70% T/T
against the copy of B/L.We offer discount for big quantity.
Q: Can I have a sample order ?
A: Yes, we welcome sample order to test and check quality.
Q: What about the lead time?
A: week for sample, mass production time needs 1-4 weeks depends on
order quantity.
Q: Do you have any MOQ limit?
A: Low MOQ, 100pc as sample order is available.
Q: How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes
3-7days to arrive. Airline and sea shipping also optional.
Q: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control
system and the defective rate will be less than 2%. Secondly,
during the guarantee period, for defective batch products, we will
repair them and resend them to you or we can discuss the solution
including re-call according to real situation.
Q:Do you accept OEM or ODM order?
A: We accept OEM, ODM with customer's logo and packing design.