Packaging and shipping
1, each item will be strictly checked by QC, providing more care
for your items.
2, each carton will be well wrapped and given advance tests in
order to make the cargo delivered to your door without any damages.
3, If you need, we can also do your own package & logo printed.
Our services
1,100% pre-tested before delivery. 1:1 replacement for any defective caused by our factory.
2,Specialized in exporting dental equipment with professional sales
team. Excellent customer service and technical support.
3,If the product doesn't work please let us know the order number
and send the photos/video. After confiming, we will ship a new one
to you or return the money back.
4,Please do not hesitate to contact us if you need assistance on
your item problem, our online technical support will be there with
you in 24 hours.
FAQ
1. What does your factory mainly produce?
Our factory mainly produces high speed turbine handpiece, low speed
handpiece, endodontic Files, led curing light, endo motor as well
as some other kinds of dental instruments, which own good features
of high precision, high quality and long lifetime.
2. Can you offer OEM service?
Yes, we can offer OEM service. If you need it, welcome to contact
me.
3.How can I get some samples promptly?
Please contact us and inform your courier (such as UPS, DHL, Fedex,
TNT, EMS and etc.) to collect samples from our office. For samples
if their value is less than USD 50.00, we will offer them free of
charge. As a courtesy, your express fee and samples charge will be
refunded from your 1st order.
4.How can I get the after service? How can I get the spare part
after one year warranty?
We welcome your chat online or e-mail to us regarding any technical
or related questions that you may have. It’s available to buy some
of the spare parts after one year warranty. Please contact with us
to confirm!
5.How about the payment terms?
We accept that:
A. For Large order, 50% deposit by T/T after you confirm the order,
balance paid by T/T at sight before shipment;
B. For small orders, 100% payment by T/T, Western Union, Paypal or
Credit Card before delivery.
6. How long is the warranty?
The bearings have three-month or six-month warranty and the other
products have one-year or six-month warranty. Different products
have different warranty periods. The warranty is valid in 3 months
/ 1 year since the date of delivery.