1. Are your company a manufacturer or trading company?
We are well-experienced manufacturer specialized in producing
binoculars,rifle scopes, monocular, spotting scope, astronomical
telescopes, optics accessories etc., for more than 15 years.
2. Does your product have any warranty?
Yes,we offer 5 years limited warranty for rifle scopes vs 2 years
limited warranty for other optical instruments such as binoculars,
monocular, spotting scope, astronomical telescopes, etc.,
Damage due to misuse, ill treatment and unauthorized modifications
and repairs are not covered by our warranty.
3. What's your payment method?
We usually accept the payment methods include T/T (Bank Transfer),
Western Union, paypal and MoneyGram. Payment methods can be
adaptable to your specific requirements.
For different countries, the payment methods we accept varies from
each other.
50% deposit in advance and 50% balance before shipping. Payment
terms can be negotiated.
4. What's your shipping method?
We provide comprehensive shipping methods.
For small quantity orders we ship by DHL,FEDEX, EMS/TNT Express
service which is the fastest. Postal ways are also acceptable for
small orders.
For large quantity orders we ship by Air or by sea, we can also
ship order to buyer’s cargo agent in China.
We provide DDP service to both express way and air and sea
shipping!
5. Do your company provide customization, private label service?
YES. OEM/ODM/Customization/Making your own logo/ brand are warmly
welcome!
We can make adjustment or change to our products to meet your
demands.
We can design, innovate, develop and produce new item molds
according to your specific requirements.Packaging can be made as
per your artwork and we also provide professional designer to make
design for you free of charge if you like.