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Q: Are you factory?
A: Yes, our factory is in Panyu,Guangzhou,China Manufacurer.
Q1 : How many movies included ? And how about the update ?
A: we offer total 10 pcs , all is included inside the machine and price, no need to buy and pay extra; The style of contents include, large pendulum, roller coaster, Children's, thrilling, .. all kinds of entertainments. And about the update, we would keep updating for customers if we have new and good contents available, it's also free during the warranty period and our service team will remote and operate with customers by Team Viewer software.
Q2 : How long and how clear about the contents ?
A: The time for contents is about 3 to 5 minutes and all contents
is 1K to 2K, most of them is 2K ( 2560X1440 ), it's very clear.
Q3 : Is there any place could make the record to see how many
people play one day ?
A: Yes, there's one consumer statistic function inside our system,
that mean we could check all records there, such as what date,
which movie, what time, how many guests & total guests, which
it's safe for our management.
Q4 : Do need any installation when receive machine ?
A: We assemble all well before delivery, no need any installation,
that mean when customer receive the goods, just follow our attached
user manual, which plug the power and open all computers, then can
play.
Q5 : How is the guarantee?
A: We're offering 12 months super warranty, please check details
below:
1, The warranty period is 12 months,PROMISE.
2.Hardware is for 12 months,software is lifetime.
3, We provide maintenance for lifetime!
That mean when problem happen, our service team will help you to
check what's the reason exactly step by step, if that's the
software problem, we would remote and solve it with customers by
Team Viewer.
Q6 : How to make the deal safe and what's the trade assurance ?
A: We could deal via Alibaba for trade assurance order which
customers could get protection from Alibaba group.
Q7: What kind of payment acceptable ?
A: We accept payments of T/T (bank transfer), credit card, e-checking and L/C.