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FAQ

1. Q: Are you a factory or trading company?
A: Benky is an injection mold factory in Shenzhen of China, welcome to visit us.
2. Q: How can I get the quotation?
A: We will submit the quotation in 24 hours if getting detailed information during working days. In order to quote for you earlier, please provide us the following information together with your inquiry. 1) 3D Step of Files and 2D Drawings 2) Material requirement 3) Surface treatment 4) Quantity (per order/per month/annual) 5) Any special demands or requirements, such as packing, labels,delivery,etc.
3. Q: What are the main oversea markets?
A: Currently our regular oversea customers are from the US, the UK, Italy, Germany, France and India etc.
4. Q: How you do the quality control?
1). Materials inspection by IQC;

2). The first sample inspected by QC, QC will do over check as per the parameters list and critical dimensions requested by customers, to decide if it can go ahead for production;

3). During processing, our IPQC will check the injection molded parts every 2 hours, ensure no any rejects;

4). FQC will check the products before sending to the warehouse;

5). 100% inspected by OQC before shipping out.
5. Q: What should we do if we receive defective products?

A: If receive defective product, please send us the photos, we will feedback to our engineers and QC departments and solve the problems ASAP.
6. Q: How to pack the products?

A:And as to products, we will pack into standard export cartons or as per customer’s request to pack.

Introduction

Established in 1990,Benky has engaged in the aluminum die casting,Zinc die casting plastic processing and CNC machining industry for 30 years.With our innovation philosophy and experience, we can provide you the services at a reasonable price, with the best quality, and fast delivery.

Quality certification
We have obtained the certification of many international standard systems such as ISO9001:2015, IATF16949:2016 EICC,Dun & Bradstreet and RBA certification.Benky is a country-level high-new tech demonstration enterprise, and it has about 30 patents.

Company development

We have established three plants, which are respectively in Hubei, Huizhou and Dongguan,Have offices in the United States, Germany, and Australia.

Benky Is Guided By American and Germans Foreign Expert (industrial Design); Focusing Efforts On The Internationalization Of Production Processes & Standards And On Improving Foreign Business Relationships As A Technical Advisor To Both Staff And Clients.

Benky with innovation philosophy and experience, we can provide you the services at a reasonable price, with the best quality, and fast delivery.

WELCOME TO BENKY,WE ARE ALWAYS AT YOUR SERVICE!