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FAQ:

Q1. Can I have a sample order for led light?

A: Yes, we welcome sample order for led light to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:The lead time of sample is 3-5 days, the lead time of large quantity is 1-2 weeks for led light.

Q3. Do you have any MOQ limit for led light order?

A: Low MOQ, 1 pc sample checking is welcome.

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship the led light by DHL, UPS, FedEx or TNT. It usually takes 5-21 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for led light?

A: Firstly let us know your requirements or application for led light.
Secondly We quote according to your requirements or our suggestions for led light.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production for led light.

Q6. Is it OK to print my logo on led light product?

A: Yes. It is OK to print your logo on led light product. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: How to deal with the faulty for the product?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity.

For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

Our Service:

1. Reply your enquiry in 24 working hour.

2. Experenced staffs answer all your questions in professional and flue English.

3. Customized Design is available. OEM&ODM are welcome.

4. Exclusive and unique solution can be provided to our customer by our well-trained and professional engineers and staffs.

5. Special discount and protection of sales area provided to your distributor. We believe in the policy of Quality Frist and Win-Win . Sincerely welcome OEM requirements. We will strive to deliver the highest quality products and customer service.

Zhongshan Shuangyun Electrical Co., Ltd. is a manufacturer which is established in 2007 and located in zhongshan city. In the market of LED lamps, we own very big-sized factories, as a rapid growing enterprise who integrate the production and marketing of LED lighting. We are a collection research and development, production and sales in one of the manufacturing company.

On the principle of Quality first, Trust and Win-win, we are focused on value for clients. We specialize in manufacturing technology of energy saving lights and LED lamps, which cover a wide rang of products including energy saving lamps, half spiral energy saving lights, full spiral energy saving bulbs, lotus lighting; LED bulb, LED corn light, LED spot lighting, LED candle lamp, LED panel light, LED tube T5/T8, LED down light, etc. All processes of manufacturing, from design, order placement, manufacturing, testing to shipping are completed with care from our staffs. With separate production lines for small and large orders, we are able to flexibly produce orders despite order volumes. We also supply raw materials of all the products. We have a professional R & D team and the department has developed new products constantly.

With the full capacity of research, manufacturing and selling the lighting appliances. Using the essential raw materials and together with high technology, we offer you the lamps that are guaranteed with high lumen, good color rendering, electricity effectiveness, and long lifespan. The reliable lamps can be applied to a broad range of sites outdoors and indoors with a bright future in terms of ecology friendly significance.

Our company covers an area of 8,000 square meters, with more than 150 staffs. Our company is fully-equipped a nd each product will be tested by five product measuring process during the whole production procedures. Based on semi-automatic production lines and a series of process equipment, our monthly production achieve 800,000 pieces which ensures fast delivery for our clients. With excellent quality and reasonable price, our products are sell well on the South America,Southeast Asia, and Eastern Europe.

Sincerely welcome OEM & ODM requirements. We will strive to deliver the highest quality products and customer service.All the customers are welcome in good faith to visit our company. The best solution to your business will be offered with our full heart. We will cooperate with you with the most earnest attitude to development splendid business altogether fervidly.